Terms of Service
Understand the terms and conditions for using our website and services.
Our Terms and Conditions
By using our website and services, you agree to the terms and conditions outlined in this document. Please read these terms carefully before making a reservation or using our services.
Reservations
- Reservations are subject to availability and confirmation
- We recommend booking in advance, especially for dinner service
- Please arrive within 15 minutes of your reservation time
- If you need to cancel or modify your reservation, please contact us as soon as possible
- Late arrivals may result in reduced dining time or cancellation of reservation
Dining Policies
- We reserve the right to refuse service to anyone
- Please inform us of any dietary requirements or allergies when booking
- Outside food and beverages are not permitted
- We strive to accommodate special requests but cannot guarantee availability
Payment Terms
- We accept cash, credit cards, debit cards, and NFC mobile payments
- Payment is due at the end of your meal
- Prices are subject to change without notice
- Service charges may apply for large groups
Website Use
When using our website, you agree to:
- Provide accurate and truthful information
- Not misuse our website or services
- Not attempt to gain unauthorized access to our systems
- Respect the intellectual property rights of Ramen Samurai
Liability
While we take every precaution to ensure food safety and quality, Ramen Samurai is not liable for any adverse reactions to food consumed on our premises. If you have allergies or dietary restrictions, please inform our staff before ordering.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of any changes.
Contact Us
If you have any questions about our terms of service, please contact us at info@ramensamurai.com.au or call +61 8 6150 1827.
Last updated: March 15, 2026